Privacy Policy, Terms of Use, Cookie Policy & Communications Policy
Hendrick Farm Village Partnership | Effective: May 5, 2026
This document is published by the Hendrick Farm Village Partnership (“Partnership,” “we,” “us,” or “our”), a company with offices at 193 ch Ladyfield, Chelsea, QC, Canada J9B 0B3. It sets out the Partnership’s policies governing: access to and use of the website located at petitquartierhendrick.ca (the “Site”); the privacy of personal information collected through the Site and through business communications with the Partnership; and the recording of telephone calls and virtual meetings. Please read all four parts carefully.
PART 1 — TERMS OF USE
1. Acceptance of Terms
By accessing or using petitquartierhendrick.ca (the “Site”), you agree to be bound by these Terms of Use (“Terms”), our Privacy Policy, and our Cookie Policy, all of which form a single integrated legal agreement (the “Agreement”). If you do not agree to every provision of this Agreement, you must immediately stop using the Site.
These Terms apply to all visitors, regardless of geographic location. Specific provisions address Canadian residents (including residents of Quebec) where applicable law imposes additional requirements.
Your continued use of the Site following any posted modification to these Terms constitutes your acceptance of the revised Terms. If you are accessing the Site on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and references to “you” include that entity.
2. Permitted and Prohibited Uses of the Website
2.1 Permitted Uses
Subject to full compliance with this Agreement, the Partnership grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for the following purposes:
Viewing publicly available information about the Partnership’s services, projects, and corporate profile;
Submitting contact and inquiry forms in good faith for legitimate business purposes;
Accessing downloadable materials expressly made available for public distribution by the Partnership; and
Any other activity expressly authorized in writing by the Partnership.
2.2 Prohibited Uses
You must not, directly or indirectly:
Use the Site for any unlawful purpose or in violation of any applicable federal, provincial, state, or local law or regulation, including but not limited to laws governing privacy, data protection, anti-spam, securities, and export controls;
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content without express written permission from the Partnership;
Use automated tools, bots, scrapers, crawlers, spiders, or similar technologies to access, index, harvest, or aggregate content from the Site without prior written consent;
Attempt to gain unauthorized access to any portion of the Site, its servers, or any connected network or system;
Introduce or transmit any virus, malware, ransomware, Trojan horse, worm, or other harmful code;
Engage in denial-of-service attacks or any conduct that impairs or disrupts the normal functioning of the Site;
Collect, harvest, or aggregate personal information of other users or Site visitors;
Submit false, misleading, or fraudulent information through any contact form or other Site interface;
Transmit unsolicited commercial electronic messages or spam in violation of Canada’s Anti-Spam Legislation (CASL), or any other applicable anti-spam law;
Frame, mirror, or embed the Site or any of its content without the Partnership’s prior written consent;
Remove, alter, or obscure any proprietary notices, watermarks, or labels on any Site content; or
Use the Site in any manner that could harm the Partnership’s reputation or bring the company into disrepute.
The Partnership reserves the right to terminate or restrict access to the Site, without notice, for any violation of these Terms or for any other reason in its sole discretion.
3. Intellectual Property Rights
3.1 Ownership. The Site and all of its content — including but not limited to text, photographs, architectural renderings, project imagery, illustrations, graphics, logos, icons, audio and video clips, data compilations, software, and the selection and arrangement thereof — are the exclusive property of the Partnership or its content licensors and are protected by the Copyright Act, R.S.C. 1985, c. C-42 (Canada) and all other applicable intellectual property laws and international treaty obligations.
3.2 Trademarks. “Petit Quartier Hendrick”, "Hendrick Farm Village Partnership, the "Petit Quartier Hendrick" logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of the Partnership in Canada and other jurisdictions. You must not use any Partnership trademark without prior written permission. Nothing in this Agreement grants you any right or licence to use the Partnership’s trademarks.
3.3 Limited Licence for Personal Use. You may print or download a single copy of any page of the Site solely for your personal, non-commercial reference. You must not modify copies, remove any proprietary notices, or use any illustrations, photographs, video or audio sequences, or graphics separately from accompanying text.
3.4 No Transfer. Access to the Site does not transfer to you any intellectual property right or other proprietary interest in the Site or its content. All rights not expressly granted herein are reserved by the Partnership.
3.5 Reporting Infringement. If you believe in good faith that material on the Site infringes your copyright, please send a written notice to info@partenariatduvillage.com containing: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Site; (c) your contact information; (d) a statement that you have a good-faith belief that use of the material is not authorized; and (e) a statement made under penalty of perjury that the information is accurate and that you are the copyright owner or authorized to act on their behalf.
4. User-Submitted Content
The Site may contain contact or inquiry forms through which you may submit your name, email address, phone number, and a message. By submitting any content or information through these forms, you:
Represent and warrant that the content is accurate, complete, and not misleading, and that you have all rights necessary to submit it;
Grant the Partnership a perpetual, irrevocable, royalty-free, worldwide, non-exclusive licence to use, reproduce, and store the submission for the sole purpose of responding to your inquiry and for internal business records;
Acknowledge that the Partnership is under no obligation to treat any submission as confidential beyond what is required under applicable privacy law; and
Understand that the Partnership may retain submitted information in accordance with its data retention practices described in the Privacy Policy (Section 16).
The Partnership does not solicit, and you must not submit, any information that is unlawful, defamatory, harassing, threatening, or that infringes the rights of any third party. The Partnership reserves the right to disregard, remove, or report any such submission to appropriate authorities.
The collection and use of personal information submitted through forms is governed by the Privacy Policy set out in Part 2 of this document.
5. Disclaimer of Warranties
THE SITE AND ALL OF ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTNERSHIP EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
WARRANTIES AS TO THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY INFORMATION ON THE SITE; AND
WARRANTIES THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED.
Information on the Site regarding land development projects, market conditions, regulatory environments, and project timelines is provided for general informational purposes only and does not constitute legal, financial, investment, engineering, or professional advice of any kind. You should seek qualified professional advice before making any decision based on Site content.
Some jurisdictions do not allow the exclusion of implied warranties. To the extent that such exclusions are prohibited in your jurisdiction (including under applicable Canadian consumer protection legislation), such exclusions apply only to the maximum extent permitted by law.
6. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PARTNERSHIP, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:
DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
LOSS OF REVENUE, PROFITS, GOODWILL, DATA, BUSINESS, OR ANTICIPATED SAVINGS;
DAMAGE TO REPUTATION OR LOSS OF OPPORTUNITY; OR
ANY OTHER LOSS OR DAMAGE OF ANY KIND
ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE OR ANY CONTENT THEREON, EVEN IF THE PARTNERSHIP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE).
TO THE EXTENT THAT THE PARTNERSHIP'S LIABILITY CANNOT BE FULLY EXCLUDED UNDER APPLICABLE LAW, THE PARTNERSHIP’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100.00) OR THE EQUIVALENT IN YOUR LOCAL CURRENCY.
Some jurisdictions do not allow certain limitations of liability for personal injury or death resulting from negligence, for fraud, or for implied warranties. The above limitations do not apply where prohibited by law.
7. Indemnification
You agree to defend, indemnify, and hold harmless the Partnership and its directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:
Your use of the Site or any content accessed through it;
Your violation of any provision of this Agreement;
Your violation of any applicable law, regulation, or third-party right, including any intellectual property, privacy, or proprietary right; or
Any content or information you submit through the Site.
The Partnership reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with the Partnership's defence of such matter.
8. Third-Party Links and Content
The Site may contain links to third-party websites, including our social media pages on Facebook, Twitter/X, and Instagram, as well as links to government resources, industry bodies, and partner organizations. These links are provided for your convenience only.
The Partnership has no control over the content, privacy practices, or policies of any third-party website. The inclusion of a link does not imply the Partnership’s endorsement of the linked site, its operators, or any products or services they offer. Your use of third-party websites is subject to the terms and privacy policies of those sites, and you access them entirely at your own risk.
The Partnership shall not be responsible or liable for any loss or damage of any kind arising from or in connection with your use of, or reliance on, any content, goods, or services available on or through any third-party site.
Third-party services integrated with or accessible from the Site (such as analytics providers and social media widgets) may independently collect data about your browsing activities. Please review the cookie policy in Part 3 and the privacy disclosures of each third party.
9. Governing Law and Dispute Resolution
9.1 Governing Law. These Terms and any dispute arising out of or related to them or the Site shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Subject to Section 9.2, you irrevocably submit to the exclusive jurisdiction of the courts of the Province of Quebec.
9.2 Informal Resolution. Before commencing any formal proceeding, you agree to first contact the Partnership at info@partenariatduvillage.com and attempt in good faith to resolve any dispute informally for at least thirty (30) calendar days. This obligation does not apply if you are seeking emergency injunctive or equitable relief to protect intellectual property rights.
9.3 Class Action Waiver. To the maximum extent permitted by applicable law, you waive any right to participate in a class action or collective proceeding against the Partnership. This waiver applies regardless of the forum in which any dispute is heard. Note: This waiver may not apply to residents of Quebec under the Code of Civil Procedure (Quebec).
9.4 Limitation Period. Any cause of action or claim arising from or related to use of the Site must be commenced within one (1) year after the cause of action accrued; otherwise, it is permanently barred. This limitation does not apply where prohibited by applicable law.
10. Modifications to Terms
The Partnership reserves the right to revise these Terms at any time. When we do, we will update the “Effective Date” at the top of this document. We may also provide additional notice through the Site or by other means for material changes.
Your continued use of the Site after any change becomes effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site. We encourage you to review these Terms periodically.
PART 2 — PRIVACY POLICY
11. Introduction and Scope
The Hendrick Farm Village Partnership (“Partnership,” “we,” “us,” or “our”) is committed to protecting the privacy of every individual whose personal information we handle. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with the website at petitquartierhendrick.ca (the “Site”).
This Policy applies to all personal information collected through the Site, including information submitted via contact or inquiry forms, information collected automatically through cookies and server logs, and information collected through third-party integrations. It also applies to personal information collected in connection with telephone calls and virtual meetings conducted for business purposes with the Partnership, including any recordings made of those communications, as described in Section 12.4. It does not apply to information about the Partnership’s employees or contractors in their employment capacity, or to information collected through other offline channels not described in this Policy.
The Partnership operates in compliance with the following principal privacy frameworks, among others:
Canada: Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 (PIPEDA); Canada’s Anti-Spam Legislation, S.C. 2010, c. 23 (CASL); and Quebec’s Act respecting the protection of personal information in the private sector (Law 25 / formerly Bill 64, as amended);
Where this Policy refers to “personal information,” it means any information that identifies or could reasonably identify an individual, consistent with the definitions in the applicable laws listed above. Under PIPEDA and Quebec Law 25, it is referred to as “personal information” (renseignements personnels).
12. Information We Collect
12.1 Information You Provide Directly
When you complete a contact or inquiry form on the Site, we may collect:
Your name (first and last);
Your email address;
Your telephone number (if provided);
Your company name or organization (if provided);
The subject matter and content of your message; and
Any other information you choose to include.
Audio and/or video recordings of telephone calls or virtual meetings, where notice of recording has been given and participation constitutes consent as described in Section 12.4.
Providing this information is voluntary, but failing to provide required fields may prevent us from responding to your inquiry.
12.2 Information Collected Automatically
When you access the Site, our servers and third-party analytics providers automatically collect certain technical and usage data, including:
IP address and approximate geographic location derived from it (typically at the city or region level);
Browser type, version, and language settings;
Operating system and device type;
Referring website URL;
Pages visited and navigation path through the Site;
Date, time, and duration of visits;
Links clicked and interactions with Site content; and
Crash reports and performance data.
This information is collected primarily through cookies and similar tracking technologies. Please see Part 3 (Cookie Policy) for a detailed explanation.
12.3 Meeting and Call Recordings
From time to time, the Partnership may record telephone calls and virtual meetings (including video conferences conducted via platforms such as Zoom, Microsoft Teams, Google Meet, or similar services) for the sole purpose of preparing accurate minutes of those meetings and calls. Recordings are not used for any other purpose.
Notice and Consent. The Partnership will provide advance notice that a meeting or call may be recorded, typically by including a recording notice in the meeting invitation or by verbal announcement at the commencement of the meeting or call. By joining and remaining on a meeting or call after such notice has been given, each participant acknowledges receipt of that notice and consents to being recorded for the purpose described in this section. Participants who do not wish to be recorded should decline the meeting invitation or, if already connected, disconnect from the meeting or call before recording begins.
Applicable Law. The Partnership’s recording practices are designed to comply with the Criminal Code of Canada, R.S.C. 1985, c. C-46, § 184(2)(a) (one-party consent exception applies; the Partnership as a party provides consent); and PIPEDA, S.C. 2000, c. 5 (advance notice and participation constitutes meaningful consent).
Retention and Access. Recordings are retained only as long as necessary to prepare meeting minutes, then securely deleted. Access is restricted to the Partnerhip's personnel preparing those minutes. Completed minutes are retained per Section 16.
12.4 Information from Third Parties
We may receive limited technical data from third-party services integrated with the Site, such as Google Analytics, social media platforms (Facebook, Twitter/X, Instagram), and our hosting or security providers. We do not purchase or acquire personal information from data brokers or marketing lists for use in connection with the Site.
13. How We Use Your Information
We use the personal information we collect for the following purposes:
Responding to Inquiries: To read, assess, and respond to messages and inquiries submitted through the Site’s contact forms;
Business Development: To evaluate potential business relationships, partnerships, or project opportunities raised in your inquiry;
Site Operations and Improvement: To maintain the technical functioning of the Site, diagnose errors, analyze usage patterns, and improve user experience;
Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, scraping, fraud, abuse, or other harmful conduct;
Legal Compliance: To comply with applicable laws, regulations, court orders, or lawful government requests;
Analytics and Reporting: To generate aggregate, anonymized statistics about Site traffic and usage (no individual is identified in these reports); and
Communications: With your consent (where required), to send you information about the Partnership’s services, projects, or other matters of potential interest.
Meeting Documentation: To prepare accurate minutes of telephone calls and virtual meetings in which the Partnership participates, using recordings made in accordance with Section 12.3 and applicable law.
We do not use automated decision-making or profiling in a manner that produces legal or similarly significant effects concerning you based solely on information collected through the Site.
14. Legal Basis for Processing
14.1 Canadian Residents. Under PIPEDA and Quebec Law 25, the Partnership collects, uses, and discloses personal information only with your knowledge and consent (express or implied, as appropriate for the sensitivity of the information), or as otherwise permitted or required by law. Your consent to the collection of automatically gathered technical data is obtained through your use of the Site and your interaction with our cookie banner where applicable. Your consent to the processing of information submitted through forms is given at the time of submission.
With respect to meeting and call recordings described in Section 12.3, the Partnership relies on your implied consent, obtained through advance notice and your continued participation in the meeting or call, as the legal basis for collecting and using the personal information contained in such recordings. This satisfies the requirements of PIPEDA and is consistent with the consent exception under § 184(2)(a) of the Criminal Code of Canada.
14.2 Withdrawal of Consent. Where our legal basis is consent, you may withdraw your consent at any time by contacting us at info@partenariatduvillage.com. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
15. Sharing with Third Parties
The Partnership does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your information in the following limited circumstances:
15.1 Service Providers.
We engage trusted third-party service providers who process personal information on our behalf under written agreements that impose confidentiality and data protection obligations consistent with this Policy and applicable law. These providers include:
Website hosting and content delivery network (CDN) providers;
Web analytics providers (e.g., Google Analytics);
Email delivery and communication services;
IT security and monitoring services; and
Legal, accounting, and professional advisors.
15.2 Legal and Regulatory Disclosure.
We may disclose your information if required by law, regulation, or valid legal process (such as a subpoena, court order, or government demand), or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of the Partnership, its clients, or the public.
15.3 Business Transfers.
In the event of a merger, acquisition, reorganization, sale of all or substantially all of our assets, or similar corporate transaction, your information may be transferred to the successor entity as part of that transaction. We will notify you of any such transfer by updating this Privacy Policy and, where required by law, by providing direct notice.
15.4 Aggregated or De-identified Data.
We may share aggregated or de-identified information — from which all personal identifiers have been removed — with third parties for research, analytics, industry reporting, or other purposes. Such information cannot reasonably be used to identify you.
16. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law. Our general retention guidelines are:
Contact form submissions: Retained for up to three (3) years from the date of last communication, unless a longer period is required by law or by the nature of the ongoing business relationship;
Web server logs and IP address data: Retained for up to twelve (12) months from the date of collection;
Analytics data: Retained as configured in our analytics platform, typically twenty-six (26) months, consistent with the analytics provider’s standard data retention settings; and
Legal hold: Where personal information is subject to a legal hold or ongoing dispute, we will retain it for the duration of the hold or proceeding.
When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or aggregate it in a manner that prevents re-identification.
17. General Privacy Rights
Subject to applicable law and certain exceptions, individuals have the right to:
Access: Request confirmation of whether we hold personal information about you, and obtain a copy of that information;
Correction: Request that we correct inaccurate or incomplete personal information;
Deletion: Request that we delete personal information in certain circumstances;
Portability: Where technically feasible and required by law, receive your personal information in a structured, commonly used, machine-readable format;
Objection: Object to certain processing of your personal information, particularly for direct marketing; and
Withdrawal of Consent: Withdraw previously given consent, as described in Section 14.2.
Residents of specific jurisdictions have enhanced rights described in Sections 18 (Canada/PIPEDA), and 19 (Quebec/Law 25). To exercise any privacy right, please contact us as described in Section 25.
We will respond to verifiable requests within the timeframes required by applicable law. We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising your privacy rights.
18. Canadian Residents — PIPEDA Rights
Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. These rights are summarized below.
18.1 Right of Access.
You have the right to request access to personal information we hold about you and to be informed of how it is or has been used and disclosed. We will provide access within thirty (30) days of receiving a written request, or notify you if an extension (up to thirty (30) additional days) is needed. We may charge a nominal fee for access requests, but will notify you of any cost in advance.
18.2 Right to Correction.
If you believe that personal information we hold about you is inaccurate, incomplete, or outdated, you may request a correction. We will amend the information or, if we disagree, annotate our records with your requested correction.
18.3 Withdrawal of Consent.
You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent will not apply retroactively. After withdrawal, we may be unable to provide certain communications or respond to future inquiries.
18.4 Complaints.
If you are unsatisfied with our response to a privacy request, you have the right to complain to the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) or, if in Alberta, British Columbia, or Quebec, to the applicable provincial privacy authority.
18.5 Privacy Officer.
The Partnership has designated a Privacy Officer responsible for overseeing PIPEDA compliance and handling privacy requests. Please direct all privacy inquiries by email to info@partenariatduvillage.com.
19. Quebec Residents — Law 25 / Bill 64 Rights
Quebec’s Act respecting the protection of personal information in the private sector (“Law 25,” as amended by Bill 64, An Act to modernize legislative provisions as regards the protection of personal information, S.Q. 2021, c. 25) imposes specific obligations on organizations handling the personal information of Quebec residents. This section describes our commitments under Law 25.
19.1 Person in Charge of Personal Information Protection.
As required by Law 25, the Partnership has designated a person in charge of the protection of personal information (equivalent to a Data Protection Officer). This person is responsible for implementing our privacy governance framework, ensuring compliance with Law 25, handling privacy requests, and acting as the primary contact for the Commission d’accès à l’information du Québec (CAI). Contact: Privacy Officer, info@partenariatduvillage.com.
19.2 Privacy Impact Assessments (PIAs).
When the Partnership undertakes a project involving the collection, use, communication, or retention of personal information from Quebec residents, or when such information is communicated to a person outside Quebec (whether within or outside Canada), we conduct a privacy impact assessment (PIA) prior to the project’s implementation. PIAs evaluate the necessity and proportionality of data collection, identify privacy risks, and establish mitigation measures. PIAs are documented and retained for review by the CAI upon request.
19.3 Consent Requirements.
Under Law 25, consent to the collection, use, or communication of personal information must be manifest, free, enlightened, and given for specific purposes. When we collect personal information from Quebec residents, we seek consent in plain language, clearly identifying the purposes. Consent may be implicit for the collection of technical data necessary for the Site to function, but must be explicit for any secondary uses, including marketing communications. You may withdraw consent at any time with effect going forward.
19.4 Right of Access and Correction.
Quebec residents have the right to access personal information held about them, to be informed of how it has been used or communicated, and to request corrections. Requests will be responded to within thirty (30) days. We will not charge for access to your personal information.
19.5 Right to De-indexation and Cessation.
Where personal information has been made public by the Partnership and the reasons for which it was collected no longer apply, or where its collection was not authorized, you have the right to request that it be de-indexed or that any hyperlinks attaching your name to it be de-indexed, to the extent technically feasible.
19.6 Right to Portability.
You have the right to receive a copy of personal information that you have provided to us in a commonly used, structured, and technologically readable format, and to request that it be communicated to any person or body authorized by law to collect such information.
19.7 Right to Complain.
Quebec residents who are unsatisfied with our response may file a complaint with the Commission d’accès à l’information du Québec (CAI) at www.cai.gouv.qc.ca.
19.8 Governance and Publication.
The Partnership has adopted and published privacy policies and practices that govern our personal information handling practices, as required by Law 25. This document, available at petitquartierhendrick.ca, constitutes our primary privacy governance publication. We review and update it at least annually or upon material changes in our practices.
20. Security Commitment
20.1 Technical and Organizational Measures.
The Partnership takes the security of your personal information seriously and maintains technical and organizational safeguards appropriate to the sensitivity of the information and the risks of its processing. Our security measures include, but are not limited to:
Encryption of data in transit using industry-standard TLS/SSL protocols;
Access controls limiting access to personal information to authorized personnel with a legitimate business need;
Regular security assessments and updates to our website infrastructure;
Vendor security assessments for third-party service providers handling personal information on our behalf; and
Employee training on privacy and security obligations.
No method of electronic transmission or storage is completely secure. While we implement reasonable safeguards, we cannot guarantee absolute security. You transmit information to us at your own risk. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@partenariatduvillage.com.
20.2 Data Breach Notification.
In the event of a breach of security safeguards involving personal information that poses a real risk of significant harm to affected individuals, the Partnership will:
Under PIPEDA: Notify the Office of the Privacy Commissioner of Canada and affected individuals as soon as feasible;
Under Quebec Law 25: Notify the Commission d’accès à l’information du Québec and affected individuals without delay, and within the timeframes prescribed by regulation; and
Maintain an internal log of all breaches, including details of the breach, its assessment, and the remedial measures taken.
21. Protection of Children Online
The Site is not directed at children. We do not knowingly collect personal information from children.
21.1 Quebec — Law 25.
Under Quebec Law 25, where technology products or services are offered to persons under the age of sixteen (16), the highest privacy protection settings must be applied by default. The Site is not targeted at minors. We do not knowingly collect personal information from persons under the age of sixteen (16) in Quebec. If you are a parent or guardian and you believe your child has provided personal information to us, please contact us and we will take steps to delete that information.
21.2 CASL.
Consistent with Canada’s Anti-Spam Legislation, the Partnership does not send commercial electronic messages to minors and does not install software on the devices of minors without appropriate consent. We do not use the Site to collect email addresses or other contact information from minors for commercial communication purposes.
22. International Data Transfers
The Partnership operates in Canada, but our service providers may be located in other countries. As a result, personal information that we collect may be transferred to, processed in, and stored in countries outside your country of residence, including Canada and the United States.
The privacy laws of those countries may differ from the laws of your home country and may provide different levels of protection. When transferring personal information internationally (including from Quebec to other provinces or countries), the Partnership:
Conducts a privacy impact assessment (as required by Quebec Law 25) prior to any cross-border transfer of personal information of Quebec residents;
Enters into contractual arrangements with receiving parties that impose privacy protection obligations equivalent to those applicable in the originating jurisdiction;
Relies on applicable legal mechanisms for cross-border data transfers, such as standard contractual clauses or equivalent safeguards; and
Takes reasonable steps to verify that receiving parties implement adequate security measures.
By using the Site, you acknowledge that your personal information may be transferred to and processed in countries other than your own. For questions about international data transfers, please contact us at info@partenariatduvillage.com.
23. Changes to This Privacy Policy
The Partnership may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. When we make changes, we will revise the “Effective Date” at the top of the document. For material changes, we may provide additional notice through the Site or by other appropriate means.
We encourage you to review this Privacy Policy periodically. Your continued use of the Site after a revised Policy is posted constitutes your acknowledgment of and agreement to the updated terms (to the extent permitted by applicable law).
24. Contact Us / How to Exercise Your Rights
For any question about this Privacy Policy or to exercise any of your privacy rights (including access, correction, deletion, withdrawal of consent, or to submit a complaint), please contact us by:
Email: info@partenariatduvillage.com (Subject line: “Privacy Request”)
Mail — Canada: Privacy Officer, Hendrick Farm Village Partnership, 193 ch Ladyfield, Chelsea, QC J9B 0B3, Canada
We will acknowledge receipt of your request promptly and endeavour to provide a substantive response within the timeframe required by applicable law. To protect your privacy, we may need to verify your identity before we can action your request.
If you are a Quebec resident and wish to contact the Commission d’accès à l’information du Québec: www.cai.gouv.qc.ca | 1-888-528-7741.
If you are a Canadian resident and wish to contact the Office of the Privacy Commissioner of Canada: www.priv.gc.ca | 1-800-282-1376.
PART 3 — COOKIE POLICY
25. What Are Cookies
Cookies are small text files that a website places on your device (computer, tablet, or smartphone) when you visit it. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the site’s operators.
In addition to traditional cookies, we and our service providers may use similar technologies including web beacons (also called pixel tags or clear GIFs), locally shared objects (Flash cookies), local storage, session storage, and similar mechanisms. Throughout this Cookie Policy, we use the term “cookies” to refer to all such technologies collectively.
Cookies may be “first-party” (set directly by the Partnership) or “third-party” (set by a domain other than petitquartierhendrick.ca, such as our analytics or advertising service providers). Cookies may also be “session cookies” (which expire when you close your browser) or “persistent cookies” (which remain on your device for a set period of time or until you delete them).
26. Types of Cookies We Use
We use cookies in the following four categories, consistent with the Interactive Advertising Bureau (IAB) framework:
26.1 Strictly Necessary Cookies.
These cookies are essential for the Site to function and cannot be disabled without disrupting core Site functionality. They do not collect information that could be used to identify you individually or to track you across other websites. Examples include cookies that maintain session state, prevent cross-site request forgery (CSRF), and load-balance traffic. No consent is required for strictly necessary cookies under most applicable frameworks.
26.2 Performance and Analytics Cookies.
These cookies collect information about how visitors use the Site — for example, which pages are visited most frequently and whether visitors encounter error messages. The information collected is aggregated and, where possible, anonymized. It is used to improve how the Site works and is not used to target you with advertising. Performance and analytics cookies require your consent in jurisdictions where this is mandated (including under Quebec Law 25 and applicable Canadian guidance).
26.3 Functional Cookies.
Functional cookies enable the Site to remember choices you make (such as your preferred language, as the Site is available in both English and French) and to provide enhanced, more personalized features. These cookies may be set by us or by third-party providers whose services we have added to our pages. Functional cookies require consent where mandated by applicable law.
26.4 Targeting and Marketing Cookies.
Targeting cookies may be set through the Site by our advertising partners to build a profile of your interests and to show you relevant advertising on other websites. They do not directly store personal information but uniquely identify your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. We currently have a limited use of targeting cookies, primarily through social media platform pixels (e.g., LinkedIn Insight Tag, Meta Pixel) used to measure the effectiveness of any institutional campaigns and for retargeting. These require your prior consent.
27. Specific Cookies Used
This section provides a general description of the main cookies and tracking technologies currently used on the Site. Due to the dynamic nature of web technologies, this list may not be exhaustive at all times; however, we endeavour to keep it current.
Google Analytics is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043. We use Google Analytics to track and analyze website traffic, monitor user interactions (such as pages visited, time spent on the site, and navigation paths), and measure the effectiveness of our marketing campaigns. This data helps us understand how visitors use our Site. For information on Google’s data practices, see https://policies.google.com/privacy. You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Meta Pixel is operated by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025. We use the Meta Pixel to measure the effectiveness of our advertising, understand the actions visitors take on our Site, and deliver targeted advertisements. Meta collects information about your activity on our Site, which may be linked to your Meta account. For more information on Meta’s data practices, see their Privacy Policy at https://www.facebook.com/about/privacy. You can manage your ad preferences or opt out of targeted advertising directly through your Facebook or Instagram ad settings, or by visiting https://www.facebook.com/settings?tab=ads.
28. How to Manage and Opt Out of Cookies
28.1 Cookie Consent Banner.
When you first visit the Site, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your cookie preferences by category. Your choice is stored for a reasonable period (typically up to twelve months) and can be changed at any time by clicking the “Cookie Settings” link available in the footer of the Site.
28.2 Browser Controls.
Most web browsers allow you to control cookies through their settings. You can instruct your browser to refuse all cookies, to alert you when a cookie is being set, or to delete cookies that have already been set. The following links provide guidance for major browsers:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Microsoft Edge: https://support.microsoft.com/help/4027947/windows-delete-cookies
Please note that disabling cookies may affect the functionality of the Site and other websites you visit. Strictly necessary cookies cannot be disabled through our cookie settings, as they are essential to the Site’s operation.
28.3 Industry Opt-Out Tools.
You may also opt out of interest-based advertising from participating companies through:
Digital Advertising Alliance of Canada (DAAC): https://youradchoices.ca/
28.4 Mobile Devices.
On mobile devices, you can opt out of interest-based advertising through your device’s settings. On iOS, go to Settings > Privacy & Security > Tracking and disable “Allow Apps to Request to Track.” On Android, go to Settings > Google > Ads and enable “Opt out of Ads Personalization.”
29. Third-Party Cookies and Services
Certain third-party services integrated into or accessible from the Site may set their own cookies on your device. These services operate independently under their own privacy and cookie policies, and the Partnership does not control their data collection or use practices.
Third-party services that may set cookies or collect data include:
Google Analytics (Google LLC) — https://policies.google.com/privacy
Meta / Facebook (Meta Platforms, Inc.) — https://www.facebook.com/privacy/policy/
Twitter / X (X Corp.) — https://twitter.com/privacy
Instagram (Meta Platforms, Inc.) — https://privacycenter.instagram.com/policy/
Social media “share” or “follow” buttons or widgets embedded in the Site may allow the respective social networks to collect your IP address, the page you are visiting, and other data, and to set a cookie even if you do not interact with the widget. Your interactions with these features are governed by the privacy policies of the companies providing them.
We encourage you to review the privacy and cookie policies of each third-party service for full details on their data practices. The Partnership is not responsible for the content or accuracy of third-party privacy disclosures.
30. Do Not Track Signals
Some web browsers offer a “Do Not Track” (DNT) signal that sends an instruction to websites requesting that they do not track your browsing activity. At this time, there is no universally accepted technical standard for DNT signals, and the Partnership does not currently alter its data collection and use practices in response to browser DNT signals.